1
Object of Services
ChaletOnPercheron offers accommodation services in rustic cabins made of solid wood, guided horseback riding trails, and local craft workshops. All activities take place in the mountainous area of Romania, under safe conditions and in compliance with environmental protection regulations.
2
Rights and Obligations of Guests
Guests are required to follow the internal rules of the guesthouse, not to damage property, and to report any security issues within 24 hours. Smoking inside the cabins is prohibited, and access for children under 14 to activities with horses is only allowed under adult supervision.
3
Limitation of Liability
ChaletOnPercheron assumes no liability for accidents occurring during outdoor activities if guests do not follow the guide's instructions or the provided safety equipment. Our liability is limited to the value of the purchased package, in case the services are not provided as described.
4
Cancellation and Refund Conditions
Cancellation of the reservation can be made at least 7 days before the check-in date, in which case 80% of the rate is refunded. In case of force majeure (confirmed by official documents), the refund is full. No refunds are accepted for packages that have already started.
5
Modification of Conditions
We reserve the right to modify these terms at any time, with prior notice on the site 30 days in advance. Continued use of the services after the modification constitutes acceptance of the new conditions.
6
Contact Information and Disputes
For questions regarding the terms, you can write to us at info@chaletonpercheron.com or call us at 0249702622. Any dispute will be resolved amicably, and otherwise, the jurisdiction lies with the courts of Romania.