Privacy Policy
At ChaletOnPercheron, the confidentiality of your data is a priority. This policy explains how we collect, use, and protect personal information when you visit our website or benefit from our accommodation, horseback riding, and craft workshop services. We encourage you to read this information carefully to understand our practices and your rights.
What Data We Collect
We collect the data you provide directly through contact and reservation forms: name, email address, phone number, and the message you send. We also automatically collect technical information such as IP address, browser type, operating system, and pages visited, through cookies and web analytics tools.
Purpose of Processing
Data is used exclusively to respond to your requests, process reservations, improve the website experience, and send you communications related to our services (with prior consent). We do not use data for aggressive marketing purposes and do not sell it to third parties.
Storage and Security
Information is stored on secure servers with restricted access and is retained only for the period necessary to fulfill the stated purposes or as required by law. We use technical and organizational measures to prevent unauthorized access, loss, or disclosure of data.
Cookies and Analytics
The website uses essential cookies for operation and analytics cookies (e.g., Google Analytics) to understand how visitors interact with the content. You can manage cookie preferences in your browser settings. Refusing cookies may affect certain website functionalities.
Your Rights
Under GDPR, you have the right to access, rectify, delete, or restrict the processing of personal data, as well as the right to data portability and to withdraw your consent at any time. To exercise these rights, you can contact us using the details below.
Sharing with Third Parties
Data may be transmitted to trusted third-party processors (hosting providers, email services, analytics platforms) strictly for the purpose of providing our services. These partners are contractually obligated to respect data confidentiality and security. We do not disclose personal information to third parties for their own commercial purposes.