At ChaletOnPercheron, the confidentiality of your data is a priority. This policy explains how we collect, use, and protect personal information when you visit our website or benefit from our accommodation, horseback riding, and craft workshop services. We encourage you to read this information carefully to understand our practices and your rights.
We collect the data you provide directly through contact and reservation forms: name, email address, phone number, and the message you send. We also automatically collect technical information such as IP address, browser type, operating system, and pages visited, through cookies and web analytics tools.
Data is used exclusively to respond to your requests, process reservations, improve the website experience, and send you communications related to our services (with prior consent). We do not use data for aggressive marketing purposes and do not sell it to third parties.
Information is stored on secure servers with restricted access and is retained only for the period necessary to fulfill the stated purposes or as required by law. We use technical and organizational measures to prevent unauthorized access, loss, or disclosure of data.
The website uses essential cookies for operation and analytics cookies (e.g., Google Analytics) to understand how visitors interact with the content. You can manage cookie preferences in your browser settings. Refusing cookies may affect certain website functionalities.
Under GDPR, you have the right to access, rectify, delete, or restrict the processing of personal data, as well as the right to data portability and to withdraw your consent at any time. To exercise these rights, you can contact us using the details below.
Data may be transmitted to trusted third-party processors (hosting providers, email services, analytics platforms) strictly for the purpose of providing our services. These partners are contractually obligated to respect data confidentiality and security. We do not disclose personal information to third parties for their own commercial purposes.
For any requests regarding your personal data, you can write to us at info@chaletonpercheron.com or call us at 0249702622. Postal address: Aleea Horea nr. 9, bl. 4, ap. 39. Last updated: May 15, 2025. We do not make misleading statements, use false emergencies, or fictitious recommendations – all information presented on this site is accurate and verifiable.